What The Vegan

WHEN WILL I RECEIVE MY ORDER?

ALL ORDERS RECEIVED BY 5PM TUESDAY ARE DESPATCHED ON THURSDAY.

STANDARD DELIVERY IS VIA ROYAL MAIL 1ST CLASS (1-2 DAYS). THESE ARE USUALLY RECEIVED ON FRIDAY. HOWEVER, THIS CAN'T BE GUARANTEED.

IF YOU HAVE SELECTED 'SPECIAL DELIVERY' AT CHECKOUT, DELIVERY IS GUARANTEED BY 4PM FRIDAY.

CAN I COLLECT MY ORDER?

ALL ORDERS ARE DELIVERY ONLY

WHERE CAN I FIND YOUR ALLERGEN INFO?

WE HAVE INCLUDED ESSENTIAL ALLERGEN INFO ON EACH PRODUCT PAGE BUT IF YOU HAVE ANY ADDITIONAL QUERIES, GIVE US A SHOUT

ANY NEW FLAVAS OR PRODUCTS IN THE PIPELINE?

WE HAVE LOTS OF EXCITING FLAVA COMBOS AND ITEMS UP OUR SLEEVE THAT WE'RE EXCITED TO SHARE WITH YOU! IT'S ABOUT TO GET A WHOLE LOT NAUGHTIER!

WHAT'S THE BEST WAY TO EAT THESE?

BROWNIES AND COOKIES CAN BOTH BE DEMOLISHED AT ROOM TEMP OR SLIGHTLY WARMED WITH A DOLLOP OF ICE CREAM, DRIZZLE OF CREAM... OR BOTH!

THE COOKIES ARE GOOIEST WHEN WARMED... DROOL!

DO YOUR BOXES FIT THROUGH THE LETTERBOX?

OUR BOXES ARE BIGGER THAN STANDARD LETTERBOXES AS WE DON'T LIKE TO SQUISH OUR GOODIES. THIS MEANS SOMEONE WILL NEED TO BE HOME TO TAKE DELIVERY

THERE'S A PROBLEM WITH MY ORDER, WHAT SHOULD I DO?

WE HOPE THERE ARE NEVER ANY ISSUES WITH YOUR ORDERS AND YOU CAN HAPPILY GOBBLE ALL THE GOODS.

HOWEVER, IF YOU HAVE ANY ISSUES AT ALL, PLEASE GIVE US A SHOUT AS SOON AS POSSIBLE SO WE CAN INVESTIGATE AND TRY AND PUT THINGS RIGHT FOR YOU!

HOW SHOULD I STORE THESE AND HOW LONG DO THEY LAST?

ALL GOODIES ARE BEST KEPT IN AN AIRTIGHT CONTAINER FOR ULTIMATE FRESHNESS AND CAN LAST UP TO 3-4 DAYS (IF THEY MAKE IT THIS FAR!)

YOU CAN ALSO FREEZE YOUR GOODIES ON THE DAY YOU RECEIVE THEM FOR UP TO 3 WEEKS. LEAVE TO WARM TO ROOM TEMP BEFORE MUNCHING

CAN I CUSTOMISE THE MIXED BOXES?

UNFORTUNATELY, WE CURRENTLY DO NOT ACCEPT ANY CUSTOMISATIONS TO THE PRODUCTS ON THE WEBSITE. THIS MAY CHANGE IN FUTURE :)

I HAVE A SPECIAL OCCASSION, CAN I MAKE A LARGER ORDER?

OF COURSE! WE'D BE DELIGHTED TO PROVIDE WTV GOODS FOR YOUR OCCASSION, WHETHER IT'S A BIRTHDAY, BABY SHOWER, ENGAGEMENT OR CORPORATE EVENT - WE'VE GOT YOU COVERED. CONTACT US AS EARLY AS POSS SO WE CAN DISCUSS YOUR ORDER

Frequently Asked Questions